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Troubleshooting

How to report a bug

How to submit a bug report and what information to include so we can fix it faster.

What counts as a bug?

A bug is when the application doesn't work as it's supposed to — errors, broken UI, crashes, missing functionality, incorrect behavior, or security issues. If data seems wrong, that's a data issue, not a bug.

How to report

The fastest way is the Report a Bug button, which appears:

  • In the footer of every page
  • On the Support page under Quick Actions
  • In error states when an aggregation fails

Clicking it opens a pre-filled form that captures your current URL and app version automatically.

What to include

Bug reports with more detail get fixed faster. Include:

  • Exact steps to reproduce: "I searched for 123 Main St, clicked Compare, then added a second address, and the page went blank."
  • What you expected to happen
  • What actually happened — including any error messages you saw
  • Browser and version: Chrome 125, Safari 17, etc.
  • Operating system: macOS, Windows, iOS, Android
  • Screenshot: a screenshot of the error or broken state is extremely helpful. Include console errors if you're comfortable with browser dev tools (F12 → Console).

Security vulnerabilities

If you've discovered a security vulnerability, please do not use the public bug report form. Email security@doesithaveit.com directly with details. We take security reports seriously and will respond within 24 hours.

More in Troubleshooting

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Report a bug

Tell us what happened — it helps us improve accuracy fast.

Minimum 10 characters.

Images only (JPEG, PNG, GIF, WebP). Max 10 MB each.

Reports are sent to our internal Asana board and tracked as a GitHub issue. We monitor these closely and address them ASAP. You'll receive updates as we publish changelog releases.

Diagnostics included: App version alpha 41.30.086

We read every report. Thanks for helping us improve.