How to cancel
- Sign in and go to Dashboard → Billing.
- Click Manage payment method to open the Stripe customer portal.
- Click Cancel plan in the portal.
- Follow the prompts and confirm cancellation.
Alternatively, email billing@doesithaveit.com with "Cancel subscription" in the subject line and we'll handle it within one business day.
What happens when you cancel
- Your paid access continues through the end of your current billing period.
- When the period ends, your account automatically downgrades to the Free plan.
- Your saved addresses and analytics data are retained for 90 days on the Free plan before being deleted. You can export your data anytime before then.
- You can resubscribe at any time and your saved addresses will be restored if still within the 90-day window.
Canceling during a trial
If you cancel before your trial ends, you won't be charged. Your paid features remain active until the trial period ends, then you'll downgrade to Free.
Refunds
Cancellation alone doesn't trigger a refund. If you feel the product didn't deliver value, see our Refund policy.